Frequently Asked Questions
Answers to common questions about our non-emergency medical transportation services.
Do you offer wheelchair transportation?
Yes. All Noble Medic Wheels vehicles are ADA-compliant and equipped with hydraulic lifts and secure wheelchair locking systems to ensure safe and comfortable transport.
Do you provide dialysis transportation?
Yes. We specialize in dialysis transportation, including recurring scheduled trips for patients attending regular treatment sessions.
What areas do you serve?
We proudly serve patients throughout King and Pierce County. If you are unsure whether your location is within our service area, please contact us.
Are your drivers trained?
Absolutely. Our drivers are professionally trained, courteous, and experienced in assisting passengers with mobility needs while maintaining dignity and respect.
How far in advance should I book a ride?
We recommend booking as early as possible to guarantee availability. However, we do our best to accommodate same-day or short-notice requests when capacity allows.
Do you offer airport transportation?
Yes. We provide wheelchair-accessible airport transportation for medical-related travel, ensuring timely pickups and drop-offs.
Can family members ride along?
In many cases, one escort or family member may accompany the patient. Please let us know at the time of booking so we can plan accordingly.
Is your service covered by insurance?
Coverage varies depending on the insurance provider and plan. We recommend checking with your insurance company or care coordinator to confirm eligibility.
How do I request a ride?
You can request a ride by calling 253-374-9087 or by using the Request a Ride form on our website.
Still Have Questions?
Our team is happy to help. Contact us and we’ll walk you through the process.
Contact Us